Last Updated: January 2025
Effective Date: January 2025
These Terms and Conditions ("Terms") govern your engagement with Heritage Prime's real estate investment consulting services. By engaging our services or using our website, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not engage our services or use our website. We reserve the right to refuse service to anyone for any reason at any time.
Heritage Prime provides professional real estate investment consulting services focused on Singapore's luxury residential property market. Our services include property identification, market analysis, transaction support, and portfolio advisory services as detailed in specific service descriptions.
Services are provided based on information you provide and current market conditions. While we exercise professional judgment, property investment involves inherent uncertainties and we cannot assure specific outcomes.
You must be at least 18 years of age to engage our services. By engaging our services, you represent and warrant that:
You agree not to use our services or website for:
All content on our website and in our service materials, including text, graphics, logos, images, and software, is the property of Heritage Prime and protected by copyright and other intellectual property laws.
You may not reproduce, distribute, modify, or create derivative works from our content without express written permission. Limited use of materials for personal reference in connection with our consulting services is permitted.
Consulting fees are quoted in Singapore Dollars (SGD) and specified in individual service engagement agreements. Current service fees are:
Unless otherwise agreed, consulting fees are payable 50% upon engagement commencement and 50% upon service completion or property transaction closing, whichever occurs first.
We accept bank transfer, cheque, and other payment methods as agreed in engagement documentation.
Heritage Prime reserves the right to modify service fees at any time. Fee changes will not affect services already contracted under previous pricing.
All fees are exclusive of applicable taxes unless stated otherwise. You are responsible for any taxes associated with our services.
Refund eligibility depends on service stage and circumstances:
Service timelines vary based on property market conditions, client requirements, and availability of suitable properties. While we make reasonable efforts to provide timely service, we do not warrant specific timelines unless explicitly agreed in writing.
Client responsiveness and decision-making affect service delivery timelines. Delays caused by client circumstances do not extend our service obligations.
Our services are provided "as is" without warranties of any kind, express or implied. We do not warrant that our services will meet all your requirements or that they will be error-free or uninterrupted.
Property investment involves inherent uncertainties. We do not and cannot assure specific investment returns, property value appreciation, or successful property acquisition. Past performance or client experiences do not guarantee future results.
To the maximum extent permitted by law, Heritage Prime's total liability to you for any claims arising from our services shall not exceed the fees paid by you for those specific services.
We are not liable for indirect, incidental, special, consequential, or punitive damages including lost profits, lost data, or business interruption arising from or related to our services.
You acknowledge that property investment decisions are ultimately yours and involve financial risk. You assume all risks associated with property transactions and investment decisions.
Heritage Prime is not liable for delays or failures in performance resulting from circumstances beyond our reasonable control including natural disasters, government actions, civil unrest, telecommunications failures, or other force majeure events.
You may terminate engagement by providing written notice. Fees for services rendered up to termination date remain payable.
We may terminate engagement if:
Upon termination, we will provide reasonable transition assistance. Confidentiality obligations survive termination. Outstanding fees remain payable.
Before pursuing formal dispute resolution, parties agree to attempt informal resolution through good faith negotiation.
If informal resolution fails, disputes will be submitted to mediation under Singapore Mediation Centre procedures before pursuing arbitration or litigation.
These Terms are governed by Singapore law. Any disputes shall be subject to the exclusive jurisdiction of Singapore courts.
These Terms, together with specific service engagement agreements, constitute the entire agreement between parties regarding our services.
If any provision of these Terms is found unenforceable, remaining provisions continue in full effect.
Our failure to enforce any right or provision does not constitute waiver of that right or provision.
You may not assign your rights or obligations under these Terms without our written consent. We may assign our rights and obligations with notice to you.
Notices must be in writing and delivered to addresses specified in engagement agreements or to [email protected].
Heritage Prime reserves the right to modify these Terms at any time. Material changes will be communicated through our website and, where appropriate, direct notification to active clients. Continued engagement after changes constitutes acceptance of modified Terms.
For questions about these Terms, please contact:
By engaging Heritage Prime's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.